Jira Service Management consulting

Your JSM service desk working the way it should, with someone who worked on Atlassian's JSM Cloud support team.

Consultoria Atlassian / ITSM
Brasil, Internacional (remoto)

Description

Jira Service Management Cloud health checks, implementation, automation and administration.

Jira Service Management Cloud consulting led by a specialist who spent 1.5 years on Atlassian's JSM Cloud support team. We run health checks on projects, queues, SLAs, automation, permissions and portals; implement service desks (portal, request types, forms, SLAs, automation and knowledge base); model Assets/CMDB and build integrations with automation, webhooks and the API; bring Atlassian Intelligence/Rovo into service workflows; and provide ongoing administration. Available in English, Portuguese and Spanish.

Details

Service areaBrasil, Internacional (remoto)

Terms and policies

Terms of service

Pacotes: 50% na contratação e 50% na entrega. Clientes no Brasil com NFS-e; clientes no exterior por invoice (exportação de serviço).

R$ 1.800,00

Loja ainda não está habilitada para receber pagamentos online. Pedidos suspensos.

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How it works

Sem empurra-empurra entre empreiteiro e integrador: a mesma equipe executa a obra e entrega a tecnologia funcionando.

Intro call

A 15 to 30 minute call to understand your setup and pain points.

Health check

We review your instance and deliver a prioritized fix report.

Proposal

Fixed scope, timeline and price based on the health check.

Execution

Configuration, automation and integrations, validated with your team.

Handover and follow-up

Training, documentation and an optional monthly retainer.

Frequently asked questions about this service

Our focus is JSM Cloud. Data Center environments are assessed case by case.

R$ 1.800,00
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